Are you aware of the fact that data made by a particular computer can be
read or captured by way of wire or wireless network? For your
information, network monitoring is usually done in either an automated
or manual way. The purpose is capturing traffic that goes in and out of a
computer or workstations.
The Benefits
The following are the essential benefits that you will most likely get when a monitoring service is applied to your network:
• Increase in your business’s productivity. It offers full visibility of customer networkstratus which also includes WAN/LAN environments. It offers a more effective way to manage response processes and streamline support. It helps you in identifying the root-cause of a problem in a fast way, thereby allowing you to save time troubleshooting.
• Enhance customer relationships. Be more flexible and find solutions faster. This means that your ability to explain problems or progress is enhanced, promoting a better relationship with your customers.
• It allows you to focus more on your business without feeling worried about your network. This can be achieved by way of consistent delivery of quality service.
The Features
Apart from the high-end and top-of-the-line benefits, the following are features that are offered by a trusted monitoring service provider for networks:
• CPE Services. This feature supports equipment installation and purchasing or leasing of hardware.
• Service Desk Support. Well-trained and professional staff should give you the information you need and track issues that you may be dealing with. Basically, the network monitoring vendor should be only a phone call away.
• Service Assurance offers you clearly defined service levels for each feature like event monitoring, online fault reporting, updates on service status and proactive incident notification.
• Customer Portal with Self-Service Capability. This feature empowers yourIT team by allowing them to have better control and visibility on service status.
• Consistent User Experience. All channels used by the service are expected to be very consistent. This includes your interaction with the monitoring service provider and your account manager, as well. The idea of one vendor to look after an entire enterprise network is new to Indonesia, but it is well established in developed markets.
• Optimum Reporting. Reporting services are made for customers in a web-based manner (Availability Utilization), application performance reporting, network performance reporting (Jitter, PDR, RTD) and written analysis reporting.
For more information please click Network Monitoring
The Benefits
The following are the essential benefits that you will most likely get when a monitoring service is applied to your network:
• Increase in your business’s productivity. It offers full visibility of customer networkstratus which also includes WAN/LAN environments. It offers a more effective way to manage response processes and streamline support. It helps you in identifying the root-cause of a problem in a fast way, thereby allowing you to save time troubleshooting.
• Enhance customer relationships. Be more flexible and find solutions faster. This means that your ability to explain problems or progress is enhanced, promoting a better relationship with your customers.
• It allows you to focus more on your business without feeling worried about your network. This can be achieved by way of consistent delivery of quality service.
The Features
Apart from the high-end and top-of-the-line benefits, the following are features that are offered by a trusted monitoring service provider for networks:
• CPE Services. This feature supports equipment installation and purchasing or leasing of hardware.
• Service Desk Support. Well-trained and professional staff should give you the information you need and track issues that you may be dealing with. Basically, the network monitoring vendor should be only a phone call away.
• Service Assurance offers you clearly defined service levels for each feature like event monitoring, online fault reporting, updates on service status and proactive incident notification.
• Customer Portal with Self-Service Capability. This feature empowers yourIT team by allowing them to have better control and visibility on service status.
• Consistent User Experience. All channels used by the service are expected to be very consistent. This includes your interaction with the monitoring service provider and your account manager, as well. The idea of one vendor to look after an entire enterprise network is new to Indonesia, but it is well established in developed markets.
• Optimum Reporting. Reporting services are made for customers in a web-based manner (Availability Utilization), application performance reporting, network performance reporting (Jitter, PDR, RTD) and written analysis reporting.
For more information please click Network Monitoring
